Contact information

Questions for Ctgb: which team will answer your questions?

Communication team

Media and representatives of f.e. NGO's and politcal parties can contact the Communication team.

Service desk

Questions from general public, end users of plant protection products or biocides, distributors and industry about plant protection products, biocides, Ctgb methods, authorisations, assessment frameworks, application procedures and the authorisations database can be sent to the service desk. You will always receive an acknowledgment within 5 working days. The Service desk can be contacted on all working days; by telephone only between 9:00 AM and 12:00 AM CET/CEST: +31 (0)317 – 471 810.

Deviations from usual Servicedesk opening times, see: Pre-application support contact information details

Medicines, fertilisers

The Ctgb can answer questions about plant protection products and biocides, but not about other types of products such as medicines and fertilisers, nor can it answer questions about enforcement.

Pending applications

Applicants can contact the project leader assigned to their application for any questions about a pending application. If you do not know who the project leader is, the reception desk can connect you with the correct person.

New applications

For new applications to authorise active substances and products, please contact the relevant account manager:

Address information

Postal address

P.O. box 8030
Zip code: NL 6710 AA Ede T +31 317 - 471 810
E mailaddress

Visiting address

Bennekomseweg 41
Zip code: NL 6717 LL Ede

Travel information

Bank details

IBAN NL27RABO0397076053
Chamber of Commerce number: KvK 09212570