Transparancy and communication
At the beginning of June we held our annual Ctgb Contact Day – for our Dutch-speaking clients and other contacts. Last year it was cancelled due to the corona pandemic and the corresponding measures. This year we held an online event from a temporary ‘television studio’ at our office. It took some getting used to, but it was a successful experiment with almost two hundred participants. The afternoon session was devoted to 'transparency and communication'. According to the survey that was held afterwards, the participants were pleased that the Contact Day could take place digitally this year. They valued the programme, and the content of the afternoon session received a more than satisfactory score. We shared these positive impressions and were pleased with the reactions and suggestions of the participants. The event was appreciated, but everyone agreed that a digital meeting is not ideal for communication and networking. In 2022 we will therefore again focus on a physical meeting in Ede.
In any case we took note of the wishes from stakeholders and applicants for more transparent and intensive communication from the Ctgb. This was discussed constructively during the workshop 'Communication moments in the assessment process', and we incorporated the suggestions into our plan to communicate 'quickly but always carefully' during the application process. The idea of a 'my Ctgb portal' also received a lot of support, and as we stated during the session, we are working on a suitable solution. Other suggestions – such as greater international openness about the voting in the SCoPAFF – coincide with current European developments. The coalition government in the Netherlands is also working on greater transparency in a broad sense. It has rightly been pointed out that transparency must go hand-in-hand with clarification. Transparency can enhance trust, but is not helpful if you do not understand what you are seeing. This has our full attention, and we want to effectively meet the demand for transparency from society, because this can contribute to trust in the Ctgb and enhance its position and image. The suggestions that were made during the Contact Day are helping us to achieve this aim. The Ctgb wants to be understanding, without trying to persuade, and to be open and transparent about itself, its actions and its decisions.
Ingrid Becks
Secretary / Director of the Ctgb