Questions from general public, users of plant protection products or biocides, distributors and industry about plant protection products, biocides, Ctgb methods, authorisations, assessment frameworks, application procedures and the authorisations database can be answered by the Service Desk.
The Ctgb organises various types of meetings to prepare the application dossier and to exchange knowledge. See for more information our pages about Pre Application Support Plant Protection Products protection and about Pre Application Support biocides
Support for applicants and authorisation holders
The Service Desk answers questions about:
- the application process
- the application dossier
- the assessment framework
- the tarrif decree (fees and charges)
The Service Desk does not provide answers to questions requiring a judgement as to the results of the actual assessment of the dossier, nor of its completeness. The Service Desk answers a question with the utmost care based on the data you provide, as well as our knowledge and experience. The answer reflects the opinion of the Ctgb. The information and recommendations provided by the Service Desk are intended to support you, but are not legally binding.
Do you have questions regarding the receipt of your application or do you need a link for the digital submission of an application dossier? Please contact us via post@ctgb.nl.
Deviations from usual opening times
The Service Desk is unavailable when Ctgb offices are closed and on the following days:
- The second day of Easter
- Ascension day
- May 5th
- Whitsuntide / Pentecost
- 1st and 2nd day of Christmas
- New Year's Day
Contact us
- Account manager plant protection products: dr. ir. Geert-Jan Molema
- Account manager biocidal products: dr. Cindy van der Meer
Contact us
The Servicedesk can be contacted through the online questionnaire form. For submitting your new questions preferrably use this option. If you wish to send an attachment with your question , please email us at servicedesk@ctgb.nl. Alternatively the Servicedesk can be contacted by phone on weekdays from 9.00 until 12.00 CET/CEST.
To request a pre-submission meeting please use one of the pre-submission meeting forms:
Deviations from usual opening times
The Servicedesk is unavailable when Ctgb offices are closed and on the following day:
- The second day of Easter
- Ascension day
- May 5th
- Whitsuntide / Pentecost
- 1st and 2nd day of Christmas
- New Year's Day